Welcome to Buygenix.online! These Terms and Conditions (“Terms”) govern your access to and use of our website and services provided through https://buygenix.online/ (“Website”, “we”, “our”, or “us”). Please read these Terms carefully before using our platform.

By accessing or using this Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Website.

1. Eligibility

You must be at least 18 years old to use this Website. By accessing or using Buygenix.online, you represent and warrant that you are at least 18 years of age and capable of entering into a legally binding agreement.

2. Use of the Website

You agree to use Buygenix.online solely for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the Website. Prohibited behavior includes:

  • Misusing the Website or submitting malicious or technologically harmful material.
  • Conducting fraudulent activity or reselling products from the site without permission.
  • Violating any applicable laws or regulations.

3. Account Registration

To access certain features of our Website, you may be required to create an account. You agree to:

  • Provide accurate, complete, and updated information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Product Descriptions & Pricing

We make every effort to ensure the products displayed on our Website are accurately described. However:

  • Product colors may appear different due to screen settings.
  • Prices are subject to change without prior notice.
  • We do not guarantee the availability of any item.

In case of an error in pricing or product information, we reserve the right to cancel any orders placed for such product(s).

5. Order Acceptance & Cancellation

After placing an order, you will receive an email acknowledgment. However, this does not constitute acceptance. We reserve the right to accept or decline your order at any time after receiving it.

We may cancel orders due to:

  • Product unavailability
  • Errors in pricing or product information
  • Payment issues
  • Suspected fraudulent activity

You will be notified if your order is canceled, and any payment made will be refunded.

6. Payment Terms

We accept a variety of payment methods including credit/debit cards, UPI, and online wallets. By submitting payment information, you:

  • Represent that you are authorized to use the designated payment method.
  • Authorize us to charge your order total to that payment method.

We use secure payment gateways, but we are not responsible for issues caused by third-party payment providers.

7. Shipping & Delivery

We aim to ship all orders promptly. However, delivery times may vary based on your location and logistics partners. While we strive to ensure timely delivery:

  • We are not liable for delays caused by third-party carriers.
  • Shipping charges and delivery times will be displayed at checkout.
  • Risk of loss passes to you upon delivery of the product to the carrier.

8. Return & Refund Policy

Please refer to our Return & Refund Policy for detailed information. In general:

  • You may return eligible items within a specified number of days from delivery.
  • Products must be unused, in original packaging, and accompanied by proof of purchase.
  • Refunds are processed after product inspection and approval.

Some items, such as undergarments or customized products, may not be eligible for return.

9. Promotions & Discount Codes

Buygenix.online may offer promotional discounts and coupon codes:

  • All promotions are subject to availability and may be withdrawn without notice.
  • Promotional codes are valid only during the promotional period and cannot be used in combination with other offers unless specified.
  • Misuse of discount codes may result in order cancellation.

10. User Content

If you post, upload, or submit any content (reviews, comments, etc.) to the Website, you agree:

  • You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, and distribute your content.
  • Your content will not be illegal, abusive, obscene, or infringing on any third-party rights.

We reserve the right to remove or edit any user content at our discretion.

11. Intellectual Property

All content on Buygenix.online, including but not limited to logos, images, product descriptions, graphics, and layout, is the property of Buygenix.online or its content suppliers and is protected by copyright, trademark, and other laws.